Online Backup for Microsoft Small Business Server



 

Installing Online Backup Service on Microsoft Small Business Server

Summary

In order to operate, the online backup software needs to open the port 4401 for the TCP/UDP protocols on the machine where it is installed. If this fails, the online backup service will stop and will record the
following error in the Windows Application Log: "Failed to open ports"

After installing the online backup software on a Small Business Server 2003, the online backup service might fail to start with the above symptoms.

On these platforms there is a port conflict. The workarounds for each are described below:

Workarounds

Workaround for Small Business Server 2003 online backup service.

Manually perform the following steps from Windows Services:

1. Stop World Wide Web Publishing service;
2. Stop Simple Mail Transfer Protocol service;
3. Stop Microsoft Exchange Routing Engine service;
4. Stop HTTP SSL service;
5. Stop IISAdmin service;
6. Stop DHCP Server service;
7. Start DHCP Server service;
8. Start IISAdmin service;
9. Start HTTP SSL service;
10. Start Microsoft Exchange Routing Engine service;
11. Start Simple Mail Transfer Protocol service;
12. Start World Wide Web Publishing service;

Then, use the SecuriData-Client Service Manager to start the online backup service.
 

End of Online Backup for Microsoft Small Business Server - Knowledge Base Article.