|
Online Backup for Microsoft Exchange
Server
Microsoft Exchange Server Support Matrix
|
Exchange Version |
Platform for Exchange Server |
Supported Platform |
Support status |
|
Exchange Server 2007
Standard & Enterprise Edition |
Windows 2003 Server (x64 version) |
Windows XP, 2000, 2003 |
Supported |
|
Exchange Enterprise 2003 |
Windows 2003 Server |
Windows XP, 2000, 2003 |
Supported |
|
Windows 2000 Advanced Server |
Windows XP, 2000, 2003 |
Support Possible |
|
Exchange Enterprise 2000 |
Windows 2000 Advanced Server |
Windows XP, 2000, 2003 |
Supported |
|
Windows 2003 Server |
Windows XP, 2000, 2003 |
Support Possible |
|
Exchange Enterprise 5.5 |
Windows NT Server |
Windows XP, 2000, 2003 |
Supported |
Matrix Legend:
·
Supported:
SecuriData Online Backup service supports backup / restore of Exchange server.
·
Support Possible:
SecuriData did not perform backup / restore tests on these platforms, but there
should not be any technical limitations.
·
Not
Supported:
Exchange server backup / restore is not supported.
·
No
Vendor Support:
Vendor does not support installation of Exchange on these platforms.
Backup
The
account that you are using either must be a member of the administrative group,
or explicitly included in MS Exchange with administrator rights.
If SecuriData’s Online Backup Service is not a member of the same domain as the
MS Exchange server, you must enter the network credentials when creating the
backup set (Select Server Wizard Tab). In the Enter Network Credentials dialog,
you must specify either a computer name or domain name for authentication. MS
Exchange server will not accept “None”, as in this case SecuriData performs
logon impersonation (and this is invalid, since SecuriData’s Online Backup
Service is not a member of the same domain). You must also create an account on
SecuriData’s Online Backup Service host computer, which is exactly the same
(name & password) as the MS Exchange server administrator account. This way,
when SecuriData’s Online Backup Service host computer performs the
authentication, you can select the SecuriData Online Backup host computer name
in the "From" field.
MS
Exchange Backups are "packages" of files that are all interdependent. If one
file is missing or corrupted, the entire backup session cannot be successfully
restored. If for any reason, there is an error in the backup of the MS Exchange
Server; SecuriData’s online backup service will delete all the files backed up
during that session.
Restore
If you
restore only the DS database (MS Exchange 5.5 only):
·
You
must run the ISINTEG.EXE -PATCH before you can start the information store. This
will synchronize the MS Exchange databases.
·
Otherwise, you will get the message "The
information store was restored from an offline backup. Run ISINTEG with the -
PATCH option before starting the information store" in the Event Log
of the machine running MS Exchange.
·
The
Patch is normally found in the path - DRIVE:\exchsrvr\BIN
·
You
cannot restore the DS database to an alternate location.
For
restores of MS Exchange 2000:
If, during restore, you receive the error
"The server is not operational", make sure SecuriData’s Online
Backup Service host computer can resolve the fully qualified domain name of the
Exchange computer through a proper DNS setting.
In
cases where you are performing disaster recovery drills, or an actual disaster
recovery, several checks must be performed:
1.
Assuming the machine that you backed up no longer exists (i.e. was destroyed),
you must configure a new machine and install MS Exchange on it. If you had a
backup set for the entire machine (including registry), you can restore
immediately. Otherwise, follow the next step;
2. If
you did not restore the registry, check the following:
Make
sure that the machine names are the same (the server that you are restoring to
must have the same name as the server that you backed up).
The
same applies for the domain name and the administrator account.
Make
sure the location of the databases is the same (including the drive letters).
Once
you have all these checks performed, you can start the restore process. After
the restore is complete, you should have no errors, and MS Exchange should be up
and running.
3. For
more information, see Microsoft Knowledge Base articles - Q175469, Q176239, and
Q224977. |